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Encore Owner Benefits
Lexus Encore Owner Benefits
Owner Benefits

The luxury of time you've been waiting for

For months it’s felt like all we’ve had is time. But it’s not always been the time to ourselves we love and crave. At Lexus, we want to help change that. Which is why we’re introducing our new owner benefits program, Lexus Encore1.

As a Lexus Encore member, your time and your Lexus are our priority. Filled with benefits and offers that anticipate your needs, we’ll look after every detail, so your time feels luxurious once more.

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Encore Tiers

Owners of Encore Platinum eligible vehicles enjoy all the benefits of Encore, plus exclusive Platinum benefits.

Lexus Encore Owner Benefits
Encore Owner Benefits
 

LEXUS SERVICE EXPERIENCE

Welcome to a service that anticipates your needs with Service Loan Cars and Capped Price Servicing2 throughout your Encore membership period.

Expect to be looked after when the unexpected happens, with DriveCare3. Our roadside assistance service for Encore members.

Lexus Encore Owner Benefits - Service Loan Car
 

Lifestyle benefits

Exclusive Events

Encore offers you access to exclusive lifestyle events and opportunities to connect with other Lexus owners. 
Flowers and table setting adorning a trackside table at Flemington Racecourse - at the LANDMARK by Lexus event.
LANDMARK by Lexus
Flemington Racecourse
Cars lined up at the F Performance Track Day
F Performance Track Day
The Bend Motorsport Park

EXPERIENCE EXCLUSIVE OFFERS

Members of Lexus Encore1 enjoy exclusive offers with Lexus partnerships.
Man takes key from woman valet parking at Chadstone.
$5 OFF RRP VALET PARKING AT CHADSTONE
Lady puts bags in the boot of her Lexus RX
25% OFF HANDSFREE SHOPPING AT WESTFIELD
 
 
Woman wheels a suitcase out of an airport, as a red Lexus RX sits awaiting her for pickup.

 

EXCLUSIVE TO ENCORE PLATINUM

Lexus Encore On Demand   ON DEMAND

Lexus On Demand allows you to loan an additional vehicle, with 4 trips, of up to 8 days each, over your 3 year membership period. Vehicles are available at participating dealerships and airports around Australia and New Zealand.

Lexus Encore Valet Parking   VALET PARKING

Drop your keys off and we will take care of the rest. Enjoy 8 complimentary valet parking visits at selected locations over your 3 year membership period.

Westfield  Chadstone The Fashion Capital

 

 

ENCORE PLATINUM ELECTRIFIED BENEFITS

When you purchase a Lexus UX 300e, you receive additional Encore Platinum benefits.

Lexus Encore On Demand   HOME CHARGER INSTALLATION9

Before the delivery of your vehicle, a home charger for your UX 300e may be professionally installed at no cost to you. We also include two complimentary charging cables for AC charging, so you’re never far from a full charge.

Lexus Encore On Demand   COMPLIMENTARY FAST CHARGING10

Enjoy complimentary charging of your UX 300e at any Chargefox station during your 3 year membership period. Chargefox is Australia's largest EV charging network.

A man's leg is in front of a charging, blue UX 300e. He is walking to the charger.

Unlock Encore with the Lexus App

Ampol   Get 5c per litre off premium fuel at selected Caltex service stations4

Lexus Encore Owner Benefits    Access Encore Platinum Benefits

Lexus Encore Owner Benefits   Manage your vehicle

Lexus Encore Owner Benefits    Manage your personal information and preferences

 
Lexus App
 
 
Encore & Encore Platinum Benefit comparison
 
MODELS
Selected ModelsIS, ES, RC, UX, NX, RXLC, LS, LXUX 300e
SUBSCRIPTION
Subscription term3 years3 years3 years
LEXUS SERVICE EXPERIENCE
Capped Price Servicing23 years3 years5 years
Service Loan Cars3 years3 years5 years
Drive Care33 years3 years5 years
LIFESTYLE BENEFITS
Exclusive Rewards
Exclusive Events
PLATINUM BENEFITS
On Demand4 Redemptions⁷4 Redemptions⁷
Valet Parking8 Redemptions⁸8 Redemptions⁸
Home Charger Installation9
Charging cables
Complimentary charging with Chargefox103 years

The Mentor with Mark Bouris

Lexus Ambassador Mark Bouris spoke to Lexus Australia Chief Executive Scott Thompson about the importance of customer care and being the leader in luxury experiences on Mark's podcast, The Mentor.

Lexus Encore Owner Benefits
GET THE APP
UNLOCK THE ENCORE POTENTIAL
Lexus Encore Owner Benefits
DOWNLOAD A BROCHURE
TAKE SOME TIME TO EXPLORE
Lexus Encore Owner Benefits
FIND A DEALER
EXPERIENCE AMAZING TODAY
Footnotes
01.Encore Benefits and Encore Platinum Benefits apply on selected new and demonstrator vehicles for a 3 year period from the date Encore is first activated by the Dealership. Inclusions may change without notice. Subject to availability. For full T&Cs, details and eligible models, see your Lexus Dealer or lexus.com.au/encore.
02.Applies to standard scheduled logbook servicing (normal operating conditions) 3 years/45,000 km for CT, UX, NX, RX, IS, ES, RC, GS, LC and LS models or 3 years/60,000 kms for LX models (whichever occurs first). Lexus vehicles that receive complimentary servicing are not eligible for Capped Price Servicing. For details or to confirm eligibility see your Lexus dealer or visit lexus.com.au/smallprint/capped-price-servicing.
03.DriveCare as part of Encore Benefits applies for a 3 year period from the date a new or demonstrator Lexus vehicle is first registered on or after 01/01/2020. Coverage and service inclusions vary dependent on vehicle location. For full T&Cs see your Lexus Dealer or here.
04.Caltex is now known as Ampol Australia Petroleum Pty Ltd. Offer limited to 5c/litre fuel discount in one transaction per 24 hour period per vehicle registered to a Lexus App account. Offer available on Vortex Premium 95, Vortex Premium 98, Vortex Diesel, up to 150 litres, at participating Caltex service stations. List of participating locations available at Lexus.com.au/Caltex. List subject to change without notice at sole discretion of Caltex. For T&Cs, see here. List subject to change without notice at sole discretion of Caltex. For T&Cs, see here.
07.4 redemptions, of up to 8 days each, over your 3 year membership period.
08.8 complimentary valet parking redemptions at selected locations over your 3 year membership period.
09.Complimentary ABB Single Phase 7kW AC wall charger supplied and installed by Jet Charge. Eligibility determined at Lexus and Jet Charges discretion. Vehicle owner must obtain appropriate site permissions and access prior to installation. Electricity consumption charges are owners responsibility. Refer to operating instructions for usage guidance. Upgrades and equipment add-ons at additional cost. Rainchecks not available. Cannot be redeemed for monetary value. See jetcharge.com.au for T&Cs and lexus.com.au/encore for details.
10.Complimentary charging provided to Encore Platinum members for first 3 years of membership. Fees may apply thereafter. Charging stations provided by ChargeFox at selected locations. Usage at vehicle owner’s risk. See chargefox.com for T&Cs. Frequent use of DC Fast Charging can impact battery performance & durability. Lexus recommends minimising DC Fast Charging usage. Refer to Owner’s manual and lexus.com.au/lexus-electrified/charging for guidance.

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